NEWS

    We welcome comments from all of our patients - please leave your feedback using the link below.



Suggestions and Complaints

We try to offer the best service we can at all times.

However, there may be occasions when you feel this has not happened.

Should you wish to make a comment/suggestion, or have a complaint, please contact our Practice Manager.

If you wish to make a complaint on behalf of another patient (ie family member); due to patient confidentiality we will require their consent in order to discuss any concerns.

The Practice Manager will listen to your complaint and discuss with you how best to resolve it.

If following a response or a meeting, local resolution has still not been achieved, you may contact:

The Health Service Ombudsman

Mill Bank Tower Millbank London SW1P 4QP

Tel: 0345 015 4033

or

The Independent Complaints Advocacy Service

Tel: 0300 330 5454

If you have anything that you would like discussed at our next Patient Participation Group meeting, please let us know.

Location & Contact

Lakenheath Surgery
135 High Street
Lakenheath
Suffolk
IP27 9EP
01842 860400

Appointments
Tel: 01842 860400

General Enquiries & Emergencies
Tel: 01842 860400
Fax: 01842 862078

Got A Question? Contact Us Today!

Your Doctors Surgery in Lakenheath


Location & Contact

Lakenheath Surgery
135 High Street
Lakenheath
Suffolk
IP27 9EP
01842 860400

IP27 9EP
Opening Hours

Monday: 08.00 – 18.30
Tuesday: 08.00 – 18.30
Wednesday: 08.00 – 18.30
Thursday: 08.00 – 18.30
Friday: 08.00 – 18.30